Shipping policy
Shipping method:
Your order will be shipped directly to you from Japan. Available shipping services and rates will be displayed based on the items in your cart and your registered shipping address. Please select your preferred shipping method.
* Please note that some countries and regions may not be able to ship your order and your purchase may be cancelled.
Days for Delivery:
Please confirm the delivery date when purchasing each item.
Additionally, when items with different delivery dates are purchased in the same cart, all items will be shipped together with the item which has the latest delivery date.
Shipping charges:
Domestic shipping: 800 yen flat rate (however, the rate may vary for certain products; please confirm the rate when you check out)
International shipping: 3,000 yen on average
*Shipping costs will vary depending on the country of delivery and the shipping method selected.
*Import duties and taxes may be imposed when the merchandise arrives in the user's country of residence. In such cases, additional charges for customs clearance will be borne by the user concerned. Since these fees vary from country to country, we are under no obligation to predict or control these fees. Please contact the customs office of the country in which the user resides for more information.
Redelivery:
If a purchase by the customer is returned to us by the delivery company for any reason, including long-term absence, unknown address, or non-acceptance, the customer shall bear all costs required for redelivery. Furthermore, if the redelivered purchase is returned by the delivery company again, the purchase shall be subject to free disposal, and no costs, etc., already paid shall be refunded.
For details, please consult the terms and conditions.